Privacy Policy – The Pizza Truck

Our Process

The Pizza Truck’s Privacy Policy

This Privacy Policy covers the services provided by Le Truck trading as The Pizza Truck (“The Pizz Truck”, “we”, “us” or “our”). Le Truck is incorporated in Ireland with company registration number 569597 and having its registered address at Address 37 Bellevue Park, Greystones, Wicklow, Ireland.

This Privacy Policy provides details of the way in which we process personal data in line with our obligations under the General Data Protection Regulation (No. 2016/679) (“GDPR”), the Data Protection Act 2018 and any other laws which apply to us in relation to the processing of personal data (collectively referred to as “Data Protection Laws”). In this Privacy Policy, “controller”, “personal data” and “process” (and its derivatives) have the meanings given to those terms in Data Protection Laws.

Personal data generally means information that can be used to individually identify a person, and processing generally covers actions that can be performed in connection with data such as collection, use, storage and disclosure. The Pizza Truck will be the controller of your personal data processed in connection with our services. We process your personal data across a range of systems and tools, including our e-commerce solution and communications platforms.

The purpose of this Privacy Policy is to explain The Pizza Truck’s data processing activities, including how and why we process personal data.

Personal Data We Collect

We collect personal data in relation to you when you provide it directly to us through the website when ordering pizzas.

In providing our services, we may collect and process the following information:

Personal Data Collected Directly From You

We receive personal data directly from you including when you provide it to us through use of the Website, placing an order for food with a Business through the Pizza Truck Website or through creating an account on the Pizza Truck My Account Portal, including, but not limited to:

Biographical and contact information. Information such as name, email address, telephone number.
Order information. Information such as delivery address, username, payment details and location data
Special category data order information. You may choose to include details in your food order that indicate health information or religious beliefs.

Personal Data We Automatically Collect

Some personal data is automatically collected when you use the Website, such as:

IP address;
device identifiers;
browser information; and
any personal data contained in cookie data (as explained in our Cookie Policy This information is collectively referred to as “automatically collected information”.

Our Legal Justification for Processing Personal Data

The below table sets out how and why we process your personal data as described above, the legal justification that supports this processing and the categories of personal data processed.

Why we process your personal data	Legal justification	Categories of personal data
Administration purposes To: fulfil your food order placed on the websitecommunicate with you;respond to inquiries; and	Such processing is necessary for the performance of a contract between you and us. Where you choose to provide special category data order information, the legal justification is your explicit consent	Biographical and contact information, order information, automatically collected data and in certain cases, special category data order information
Personalisation services, troubleshooting, data analysis and survey purposes	We have a legitimate interest to personalise our services to ensure you are provided with the best possible service We have a legitimate interest in operating and maintaining the Website and to manage, monitor and improve our services. We sometimes use surveys to assist with this	Biographical and contact information, order information, automatically collected data and in certain cases, special category data order information
Statistical information that is not related back to individuals to help us improve the services we offer	We have a legitimate interest in carrying out certain analytics to ensure the services we provide to Businesses are effective and operate appropriately	User activity on the Pizza Truck Website (e.g. duration on a particular page, most popular choices etc). This data is aggregated so that it is not referable to any individual user
Legal and contractual matters To: ensure our services and Website are used in accordance with applicable terms and conditions and policiescomply with The Pizza Truck’s legal obligations;enforce and defend our rights and resolve disputes; andcomply with our contractual obligations relating to service providers	We have a legitimate interest in ensuring that our services and the Website are used in accordance with our terms and conditions of use and policies and to protect against or deter fraudulent, illegal or harmful actions Where necessary for the purpose of complying with our legal obligations such as in respect of taxation, accounting, payment card rules and standards, data protection, consumer, public health laws or adhering to court orders We have legitimate interests in establishing, exercising or defending a legal claim, a prospective legal claim, legal proceedings or prospective legal proceedings and in resolving disputes	Biographical and contact information, order information, automatically collected data and in certain cases, special category data order information
Disclosure requests To: comply with The Pizza Truck’s legal obligations	We will disclose personal data where we receive a legally binding request to disclose personal data from law enforcement or other bodies or where we have a legitimate interest in assisting law enforcement or other agencies in respect of an investigation	Biographical information, contact information, reward information and employment information

Individual Data Subject Rights

Data Protection Laws provide certain rights in favour of data subjects (the “Data Subject Rights”).

Data Subject Rights include the right to:

receive detailed information on the processing (as per transparency obligations on controllers) which we have provided through this Privacy Policy;
access personal data;
rectify or erase personal data (i.e. right to be forgotten);
restrict processing;
withdraw consent to processing based on consent. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal;
data portability;
object to processing of personal data based on legitimate interests and object to processing of personal data for direct marketing purposes;
object to automated decision making (including profiling); and
complain to any competent data protection supervisory authority or the Data Protection Commission.

These Data Subject Rights will be exercisable by you subject to limitations as provided for under Data Protection Laws.

You may contact us or make a request to exercise any Data Subject Right by contacting [email protected]. Your request will be dealt with in accordance with Data Protection Laws.

Disclosing Your Information

The Pizza Truck may engage other companies and people to perform tasks on our behalf and may need to share personal data with them to enable us to provide you with our services.

These other companies and people include:

delivery service providers. To be able to provide food delivery services, these providers receive your biographical and contact information and order information.
hosting service providers. To be able to provide online hosting services, these providers receive your biographical and contact information, order information and special category data information.
data analysis service providers. To be able to provide data analysis services, these providers receive order information.
marketing assistance providers. To be able to provide marketing assistance, these providers receive your biographical and contact information and order information.
payment service providers. To be able to provide payment services, these providers receive biographical and contact information and order information.

The Pizza Truck may disclose personal data in some scenarios e.g. when you violate our terms and conditions or other policies. The Pizza Truck may disclose such personal data, at our sole discretion, if we believe it necessary or appropriate in connection with investigation of fraud, IP infringement, piracy, or other unlawful activity. This may require disclosure of biographical and contact information and automatically collected data, amongst other personal data.

As set out in the table above, we will disclose personal data where we receive a legally binding request to disclose personal data from law enforcement or other bodies or where we have a legitimate interest in assisting law enforcement or other agencies in respect of an investigation.

As set out in the table above, in some cases, The Pizza Truck may buy or sell its assets which may involve the transfer of user information. The Pizza Truck will transfer such information if we are acquired by or merged with another company.

Analytics

The Pizza Truck uses your personal data to be able to improve our website and our range of products and Services and to be able meet our reporting obligations towards third parties which may also include advertisers. Depending on the circumstance, we may rely on your consent or the fact that the processing is necessary to fulfil a contract with you, or to comply with law. We will make sure the reports do not contain any personal data so that the information cannot be traced back to you.

Age

Our Services are not intended for persons defined as underage by applicable local laws, nor do we intend to collect personal data of visitors who are under the defined legal age. However, we are unable to verify visitors’ ages. We therefore advise parents and/or legal guardians to monitor their children’s online activities, to prevent their personal data being collected without parental consent. If you feel that we have collected personal data of a minor without consent, please contact us. We will then proceed to erase this data.

Data Retention

We will keep personal data only for as long as the retention of such personal data is deemed necessary for the purposes for which that personal data are processed (as described in this Privacy Policy) unless we are required to retain your personal data for a longer period (e.g. in the event of legal proceedings or investigations).

Data Transfers Outside the EEA

We may transfer personal data outside of the European Economic Area (the “EEA”). Any such transfers will be in accordance with applicable law and appropriate safeguards such as the standard contractual clauses approved under EU law from time to time. Any transfers of personal data from the EEA to the United States and United Kingdom are conducted on the basis of the European Commission’s adequacy decision in respect of the UK, available on the European Commission (https://ec.europa.eu/info/law/…). If you require further information or would like to access a copy of the applicable standard contractual clauses, please contact [email protected]

Necessity of Provision of Certain Personal Data

Certain information, such as biographical and contact details and order details have to be provided to enable us to provide our services to you. If you do not provide this information, it will mean that we are not able to provide our services to you.

Third Party Links

On occasion we include links to third parties on the Website. Where we provide a link it does not mean that we have any control over the linked website or its privacy policy or that we endorse, or approve that website’s policy towards visitor privacy. You should review the linked website’s privacy policy before sending them any personal data.

Contacting Us

For further information about this Privacy Policy or the processing of your personal data by or on behalf of The Pizza Truck, please contact us at [email protected].

While you may make a complaint in respect of The Pizza Truck’s compliance with Data Protection Laws to any competent data protection supervisory authority or The Pizza Truck’s lead supervisory authority, the Data Protection Commission, we ask that you contact us in the first instance to give us the opportunity to address your concerns. If required, the Data protection office can be contacted at [email protected]

Changes

The manner in which we process personal data will evolve and we will update this Privacy Policy from time to time to reflect changing practices. We will update the “Last Modified” date accordingly at the end of this Privacy Policy. We will notify you of material updates but please review this Privacy Policy from time to time.

Last Modified

This Privacy Policy was last updated in March 2024